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Temperature Guard
Plus VM500-1 Frequently Asked Questions
How to
use the Temperature Guard Plus
To have your chalet warm before your arrive, call the
Temperature Guard Plus. Enter your personal PIN number and
follow the voice instructions to select the menu option
"Occupied Mode". The temperature of the chalet will now be
controlled by the original room thermostats which have been left
at their normal settings. (see Occupied Mode drawing above)
To reduce the temperature of your
chalet when you are leaving, you can either press the change
mode button on the Temperature Guard Plus or call the
Temperature Guard Plus, enter your personal PIN number and
follow the voice instructions to select the menu option
"Unoccupied Mode". In the unoccupied mode, the temperature of
the entire chalet is controlled by the unoccupied thermostat,
which has been set to a value that will save energy, but not
freeze the chalet. (see Unoccupied Mode drawing above)
Call and check on your chalet
anytime. Call the Temperature Guard Plus, enter your PIN number
and the Temperature Guard Plus will tell you the temperature and
whether it is in the occupied or unoccupied mode.
What if the temperature of your
chalet falls below the programmed warning temperature limit? The
Temperature Guard Plus will continue to call the programmed
emergency phone numbers until you enter your PIN number. If an
answering machine, the Temperature Guard Plus will leave a
warning message, but will not stop trying to reach you. The
Temperature Guard Plus will also switch from the unoccupied mode
to the occupied mode to raise the temperature of the chalet.
What if the power goes out at
your chalet? The Temperature Guard Plus will wait five minutes,
and if the power is still out, it will call and notify you.
What if the Security Input is
opened? The Temperature Guard Plus will immediately begin
calling the programmed emergency phone numbers, just as it does
if the temperature falls below the warning temperature limit.
What happens when the temperature
goes out of programmed limits?
1) The TGP begins to make emergency phone calls starting
with the primary phone number.
2) If a person or answering machine answers the phone at the
primary phone number, then the TG will say, "Warning the
temperature is xx degrees. Please enter you PIN number." xx is
the temperature in degrees F. If an answering machine answers,
the TGP will wait until your greeting message is over, and then
it will leave the "Warning..." message.
3) The TGP will wait for a valid PIN number.
4) If a valid PIN number is entered, then the TGP will stop
making emergency phone calls.
5) If a valid PIN number is not entered or an answering machine
answers, then the TGP will continue making emergency phone calls
with the second programmed phone number.
6) Once all the programmed phone numbers have been called the
TGP will wait twenty minutes and begin making phone calls
starting with the primary number.
7) Steps 1) through 6) are repeated until someone enters a valid
PIN number or the temperature goes back to within limits.
8) If a new alarm condition occurs, steps 1 through 7 are
repeated again.
Can
a Temperature Guard Plus and an answering machine share the same
line?
Yes, most answering machines answer the phone on the 4th ring.
To have the answering machine answer the phone, program the
Temperature Guard Plus to answer the phone on the 5th ring. To
access the Temperature Guard Plus, call your home and let the
phone ring 3 times. Hang up and wait 20 seconds. Call your
home again and on the 2nd ring the Temperature Guard Plus will
answer.
Home Guard VM500-2
Frequently Asked Questions
DSL
If your home has DSL, you must
use a DSL filter with your VM500-2.
How does the Home
Guard work?
1) Locate the HG in the area where you want to monitor the
temperature.
2) Plug in the phone line and power pack and then turn the HG
on.
3) Call the HG from another phone, or cell phone.
4) Follow the spoken instructions and the manual to program the
phone number (s) where you want the HG to call you in case of
emergencies.
5) Press the "0" key and hang up the phone.
6) That's it. The HG is now monitoring your home!
What happens when the temperature
goes below 45 degrees?
1) The HG begins to make emergency phone calls starting with the
primary phone number.
2) If a person or answering machine answers the phone at the
primary phone number, then the HG will say, "Warning the
temperature is 45 degrees. Please enter you PIN number."
3) The HG will wait for a valid PIN number.
4) If a valid PIN number is entered, then the HG will stop
making emergency phone calls.
5) If a valid PIN number is not entered, then the HG will call
the second programmed phone number.
6) Once all of the programmed phone
numbers have been called, the HG will wait fifteen minutes and
begin making phone calls starting with the primary number.
7) Steps 1) through 6) are repeated until someone enters a valid
PIN number or the temperature goes above 45 degrees.
Can a Home
Guard and an answering machine share the same line?
Yes, most answering machines answer the phone on the 4th ring.
To have the answering machine answer the phone, program the Home
Guard to answer the phone on the 5th ring. To access the Home
Guard, call your home and let the phone ring 3 times. Hang up
and wait 20 seconds. Call your home again and on the 2nd ring
the Home Guard will answer.
What do I need to do to store my unit
when I am not going to use it for a long time?
Make sure you turn off your unit for storage. When you are
ready to use it again, plug it in a few days before you need it
to allow the battery to fully charge.
I purchased a
Home Guard last year. Is there anything that I need to do to
get it ready for this winter?
Charge the battery prior to leaving, by plugging the Guard in
allowing it to charge for several days.
Temperature Guard VM500-3 Frequently Asked Questions
DSL
If your home has DSL, you must
use a DSL filter with your VM500-3.
How to use
the Temperature Guard
1) Locate the Temperature Guard (TG) in the area where you want
to monitor the temperature.
2) Plug in the phone line and power pack and then turn the TG
on.
3) Call the TG from another phone, or cell phone.
4) Follow the spoken instructions and the manual to program at
least the following items:
The phone number(s) where you want the TG to call you in
case of emergencies.
The upper and lower temperature limits.
5) Hang up by pressing the "0" key until the TG says "Good-bye".
6) That's it. The TG is now monitoring your home or business!
What happens when the temperature
goes out of programmed limits?
1) The TG begins to make emergency phone calls starting with
the primary phone number.
2) If a person or answering machine answers the phone at the
primary phone number, then the TG will say, "Warning the
temperature is xx degrees. Please enter you PIN number." xx is
the temperature in degrees F. If an answering machine answers,
the TG will wait until your greeting message is over, and then
it will leave the "Warning..." message.
3) The TG will wait for a valid PIN number.
4) If a valid PIN number is entered, then the TG will stop
making emergency phone calls.
5) If a valid PIN number is not entered or an answering machine
answers, then the TG will continue making emergency phone calls
with the second programmed phone number.
6) Once all the programmed phone numbers have been called the TG
will wait twenty minutes and begin making phone calls starting
with the primary number.
7) Steps 1) through 6) are repeated until someone enters a valid
PIN number or the temperature goes back to within limits.
8) If a new alarm condition occurs, steps 1 through 7 are
repeated again.
Can
a Temperature Guard and an answering machine share the same line?
Yes, most answering machines answer the phone on the 4th ring.
To have the answering machine answer the phone, program the
Temperature Guard to answer the phone on the 5th ring. To
access the Temperature Guard, call your home and let the phone
ring 3 times. Hang up and wait 20 seconds. Call your home
again and on the 2nd ring the Temperature Guard will answer.
What do I need to do to store my unit
when I am not going to use it for a long time?
Make sure you turn off your unit for storage. When you are
ready to use it again, plug it in a few days before you need it
to allow the battery to fully charge.
I purchased a
Temperature Guard last year. Is there anything that I need to
do to get it ready for this winter?
Charge the battery prior to leaving, by plugging the Guard in
allowing it to charge for several days.
How
do I reset the max and min temperature readings on my
Temperature Guard model VM500-3 (and humidity readings on a
VM500-3HT)?
To reset all max and min values on your unit, press 9
at the main menu. This option is NOT spoken. Pressing 9 will
set the max and min readings to the current temperature (and
current relative humidity on models equipped with humidity
sensing).
Note: after pressing 9 you will
be immediately returned to the main menu. Press 1 to hear the
current status of temperature, humidity (if equipped) and
power. The temperature and humidity high and low readings will
be the same.
4-20 ma Sensor
Monitor & Alarm VM500-4 Frequently Asked Questions
How does the VM500-4
work?
The VM500-4 is the perfect
solution for monitoring up to seven self-powered, 4-20ma sensors
of any type.
Programming Sensor Limits
There are seven items that need to be programmed for each
sensor. The items are:
Record a sensor identification
message (i.e. "Water pressure")
Record a sensor units of measurement message (i.e. "PSI")
Sensor output at 4 ma (i.e. 4ma = 15 PSI)
Sensor output at 20 ma (i.e. 20ma = 100 PSI)
High alarm limit programmed in unit of measurement (i.e. 75 PSI)
Low alarm limit programmed in unit of measurement (i.e. 25 PSI)
Call out delay time after sensor output goes out of limits. The
delay is in seconds and the maximum is 255 seconds (i.e. 10
seconds)
These items identify and quantify each sensor and allows the
VM500-4 to report the sensor's current output in an easily
understandable format. For example, a pressure sensor is used to
monitor a water line. The programmed limits are 15 to 100 PSI.
If the water pressure goes of limits for 10 seconds, the VM500-4
will begin to make emergency phone calls. The VM500-4 will call
all of the programmed phone numbers until the PIN number is
entered. If an answering machine answers the phone, the VM500-4
will leave the alarm message, but it will not stop calling. Once
all of the phone numbers have been dialed, the VM500-4 will wait
fifteen minutes and then retry all phone numbers.
Example warning message
"Warning sensor one water pressure is 109 PSI enter your PIN
number"
What is the
minimum I need to buy to build a monitoring system?
- One VM500-4 for up to 7
sensors.
- If you do not already have
a sensor, you can obtain one from
us.
Can a VM500-4 and an
answering machine or fax machine share the same line?
Yes. To have the answering/fax machine answer
the phone, program the VM500-4 to answer the phone on the 5th
ring. To access the VM500-4, call the number and let the phone
ring 3 times. Hang up and wait 20 seconds. Call the number
again and on the 2nd ring the VM500-4 will answer.
Refrigerator/Freezer Guard VM500-5
Frequently Asked Questions
What is the
minimum I need to buy to build a monitoring system?
- One VM500-5 for every
eight refrigerators and freezers.
- One temperature sensor for
each refrigerator and freezer. (MAX 8
Sensors for 1 base unit)
- The amount of wire you
will need to go from the sensor to the VM500-5.
How does the Refrigerator/Freezer Guard work?
Example 1: Temperature alarm condition
There are three items that need to be programmed for each sensor
before monitoring can begin. The items are:
- High alarm temperature limit
(i.e. -5°C)
- Low alarm temperature limit
(i.e. -30°C)
- Defrost cycle time delay in
minutes (i.e. 45 minutes)
- Alarm reminder time delay
(i.e. 2 hours)
Sensor 1 is installed in a
freezer. The max limit is -5°C and the min limit is -30°C and
the defrost time delay is 45 minutes. The temperature at the
sensor raises to -4°C and above
After 45 minutes the Refrigerator/Freezer Guard will turn on the
alarm relay and buzzer and begin to make emergency phone calls.
The Refrigerator/Freezer Guard will call all of the programmed
phone numbers until the PIN number is entered. If an answering
machine answers the phone, the Refrigerator/Freezer Guard will
leave the alarm message, but it will not stop calling. Once all
of the phone numbers have been dialed, the Refrigerator/Freezer
Guard will wait fifteen minutes and then retry all phone
numbers. The Refrigerator/Freezer Guard will continue this
calling pattern until the PIN number is entered.
If after the PIN number is
entered the temperature is still out of limits for 2 hours, the
Alarm Reminder Feature will make the
Refrigerator/Freezer Guard begin to make emergency phone calls
again.
If the temperature in the freezer
goes back within limits the Refrigerator/Freezer Guard will stop
making calls, and turn off the alarm relay and buzzer.
Temperature alarm message
"Warning the lab freezer sensor one temperature is 6
degrees and has been out of limits for 45 minutes. Enter your
PIN number" ( the lab freezer portion of the message is
recorded by the user).
If the alarm condition is
acknowledged but the temperature is still out of limits after
the Alarm reminder time delay has expired, the
Refrigerator/Freezer Guard will begin to make emergency phone
calls.
Example 2: Door Open input
alarm condition
The Door Open Input has been programmed with a 10 minute time
delay. After the door is left open for more than 10 minutes,
the Refrigerator/Freezer Guard goes into alarm condition and
begins to make emergency phone calls in the same manner as a
temperature alarm condition.
Input alarm message
"Warning door is open for 11 minutes. Enter your PIN number"
Can a Refrigerator/Freezer Guard and an answering machine or fax
machine share the same line?
Yes. To have the answering/fax machine answer
the phone, program the Refrigerator/Freezer Guard to answer the
phone on the 5th ring. To access the Refrigerator/Freezer
Guard, call the number and let the phone ring 3 times. Hang up
and wait 20 seconds. Call the number again and on the 2nd ring
the Refrigerator/Freezer Guard will answer.
How do you enter a
negative number when programming a temperature limit.
To enter a negative limits,
press the * key and then enter the number. For example, to
enter -15 degrees, press the *15 and then the pound. You will
here "negative 15 degrees".
Input Guard VM500-6
Frequently Asked Questions
How does the
VM500-6-xx work?
There are three parameters that
need to be programmed for each input. They are whether the
input is normally open or normally closed, the amount of time to
wait after the input changes state to go into alarm condition
and a recordable message describing the input.
Input alarm
condition example
Input 1 has been programmed to be
normally open with a 10 second time delay. The contacts wired
to input 2 closes. After the input is closed for 10 seconds,
the VM500-6 goes into alarm condition and begins to make
emergency phone calls. The VM500-6 will call all of the
programmed phone numbers until the PIN number is entered. If an
answering machine answers the phone, the VM500-6 will leave the
alarm message, but it will not stop calling. Once all of the
phone numbers have been dialed, the VM500-6 will wait twenty
minutes and then retry all phone numbers.
Input alarm
message
"Warning alarm has been caused by input 1" & your recorded
message & "enter your PIN number"
Can an Input
Guard and an answering machine or fax machine share the same
line?
Yes. To have the answering/fax machine answer
the phone, program the Input Guard to answer the phone on the
5th ring. To access the Input Guard, call the number and let
the phone ring 3 times. Hang up and wait 20 seconds. Call the
number again and on the 2nd ring the
Input Guard will
answer.
Computer Room Guard
VM500-8 Frequently Asked Questions
What is the
minimum I need to buy to build a monitoring system?
- One VM500-8 for every
eight rooms you wish to monitor.
- One sensor (temperature
only or temperature and humidity) for each area you wish to
monitor.
- The amount of wire you
will need to go from the sensor to the VM500-8.
How does the VM500-8 work?
There are six programmable items
for each zone.
- Zone identification message
(i.e. "Server Room 1")
- High temperature alarm limit
(i.e.
30°C)
- Low temperature alarm limit
(i.e. 10°C)
- High humidity alarm limit
(i.e. 90%)
- Low humidity alarm limit
(i.e. 15%)
- Call out time delay in
minutes. (i.e. 10 minutes)
The Computer Room Guard has been
installed in Building 2 of the XYZ Corp. and a system
identification message of "This is the Computer Room Guard of
XYZ Corp. at Building 2" is recorded.
Zone 1 temperature/humidity
sensor is in Server Room 1. The unit has been programmed as
shown above.
The temperature in Server Room 1
rises to 31 degrees. After 10 minutes the Computer Room Guard
calls all of the programmed phone numbers until the PIN number
is entered.
If an answering machine answers
the phone, the Computer Room Guard will leave the alarm message
and continue calling.
Once all of the phone numbers
have been dialed, the Computer Room Guard will wait twenty
minutes and then retry all phone numbers.
If, after the PIN number is
entered to confirm that the temperature is out of limits, and
the temperature is still out of limits after the Alarm
Reminder Time Delay has expired, the Computer Room
Guard will begin to make emergency phone calls again.
Temperature alarm message
"This is the Computer Room Guard at Building 2 of XYZ
Corp. Warning, Zone 1, Server Room 1, temperature is 86
degrees and has been out of limits for 10 minutes. Enter your
PIN number"
Humidity alarm message
"This is the Computer Room Guard at Building 2 of XYZ
Corp. Warning, Zone 1, Server Room 1, humidity is 78 percent
and has been out of limits for 10 minutes. Enter your PIN
number."
Water sensor alarm
message
"This is the Computer Room Guard at Building 2 of XYZ
Corp. Warning, water has been detected. Enter your PIN
number."
Power outage alarm
message
"This is the Computer Room Guard at Building 2 of XYZ
Corp. Warning, power has been out for 6 minutes. Enter your
PIN number."
Can a
Computer Room Guard and an answering machine or fax machine
share the same line?
Yes. To have the answering/fax machine answer
the phone, program the Computer Room Guard to answer the phone
on the 5th ring. To access the Computer Room Guard, call the
number and let the phone ring 3 times. Hang up and wait 20
seconds. Call the number again and on the 2nd ring the Computer
Room Guard will answer.
Power Guard VM500-9
Frequently Asked Questions
How to use the
Power Guard
1) Locate the Power Guard in the area where you want to monitor
the power.
2) Plug in the phone line and power pack and then turn the Power
Guard on.
3) Call the Power Guard from another phone, or cell phone.
4) Follow the spoken instructions and the manual to program at
least the following items:
The phone number(s) where you want the Power Guard to call
you in case of emergencies.
The power outage time delay.
5) Hang up by pressing the "0" key until the Power Guard says
"Good-bye".
What happens when the power is
out for longer than the programmed power outage delay time?
1) The
Power Guard
begins to make emergency phone calls starting with the primary
phone number.
2) If a person or answering machine answers the phone at the
primary phone number, then the Power Guard will say, "Warning
power has been out for xx minutes. Enter you PIN number." xx
is the amount of time the power has been out. If an answering
machine answers, the
Power Guard
will wait until the greeting message is over, and then it will
leave the "Warning..." message.
3) The
Power Guard
will wait for a valid PIN number.
4) If a valid PIN number is entered, then the
Power Guard
will stop making emergency phone calls.
5) If a valid PIN number is not entered or an answering machine
answers, then the
Power Guard
will continue making emergency phone calls with the second
programmed phone number.
6) Once all the programmed phone numbers have been called the
Power
Guard
will wait twenty minutes and begin making phone calls starting
with the primary number.
7) Steps 1) through 6) are repeated until someone enters a valid
PIN number or the power has returned.
8) If a new alarm condition occurs, steps 1 through 7 are
repeated again.
Can a
Power Guard and an answering machine share the same line?
Yes, most answering machines answer the phone on the 4th ring.
To have the answering machine answer the phone, program the
Power Guard to answer the phone on the 5th ring. To access the
Power Guard, call your home and let the phone ring 3 times.
Hang up and wait 20 seconds. Call again and on the 2nd ring the
Power Guard will answer.
Property
Guard VM500-10 Frequently Asked Questions
What is the
minimum I need to buy to build a monitoring system?
- One VM500-10 for every
eight sensors.
- One sensor for each area
you wish to monitor.
- The amount of wire you
will need to go from the sensor to the VM500-10.
How does the
Property Guard work?
Example 1: Temperature alarm condition
There are three items that need to be programmed for each sensor
before monitoring can begin. The items are:
- High alarm temperature limit
(i.e. 5°F)
- Low alarm temperature limit
(i.e. -10°F)
- Defrost cycle time delay in
minutes (i.e. 45 minutes)
- Alarm reminder time delay
(i.e. 2 hours
Sensor 1 is installed in a
freezer. The max limit is 5°F and the min limit is -10°F and
the defrost time delay is 45 minutes. The temperature at the
sensor raises to 6°F.
After 45 minutes the Property Guard will turn on the alarm relay
and buzzer and begin to make emergency phone calls. The
Property Guard will call all of the programmed phone numbers
until the PIN number is entered. If an answering machine
answers the phone, the Property Guard will leave the alarm
message, but it will not stop calling. Once all of the phone
numbers have been dialed, the Property Guard will wait fifteen
minutes and then retry all phone numbers. The Property Guard
will continue this calling pattern until the PIN number is
entered.
If after the PIN number is
entered the temperature is still out of limits for 2 hours, the
Alarm Reminder Feature will make the Property
Guard begin to make emergency phone calls again.
If the temperature in the freezer
goes back within limits the Property Guard will stop making
calls, and turn off the alarm relay and buzzer.
Temperature alarm message
"Warning the lab freezer sensor one temperature is 6
degrees and has been out of limits for 45 minutes. Enter your
PIN number" ( the lab freezer portion of the message is
recorded by the user).
If the alarm condition is
acknowledged but the temperature is still out of limits after
the Alarm reminder time delay has expired, the Property Guard
will begin to make emergency phone calls.
Example 2: Door Open input
alarm condition
The Door Open Input has been programmed with a 10 minute time
delay. After the door is left open for more than 10 minutes,
the Property Guard goes into alarm condition and begins to make
emergency phone calls in the same manner as a temperature alarm
condition.
Input alarm message
"Warning door is open for 11 minutes. Enter your PIN number"
Can a
Property Guard and an answering machine or fax machine share the
same line?
Yes. To have the answering/fax machine answer
the phone, program the Property Guard to answer the phone on the
5th ring. To access the Property Guard, call the number and
let the phone ring 3 times. Hang up and wait 20 seconds. Call
the number again and on the 2nd ring the Property Guard will
answer.
How do you enter a
negative number when programming a temperature limit.
To enter a negative limits,
press the * key and then enter the number. For example, to
enter -15 degrees, press the *15 and then the pound. You will
here "negative 15 degrees".
MOLLY303
Frequently Asked Questions
What is the
minimum I need to buy to build a monitoring system?
- One MOLLY303 for each full
refrigerator (freezer and fridge compartment) or one
MOLLY303 for every two refrigerator or freezer compartment
to be monitored.
- One temperature sensor (ACI/1K-2W-BP or
ACI/1K-2W-LTS) for each compartment to be monitored.
A typical installation for a full refrigerator
(freezer and fridge compartment) would require one MOLLY303, two
ACI/1K-2W-BP-V temperature sensors and two DR-1035W door
sensors.
Battery Frequently
Asked Questions
How long does
it take to charge the batteries?
The standard four hour battery backup takes approximately
four to seven days to become fully charged. Tests have shown
that after one week of charging, the battery lasted six hours,
dialing two phone numbers every twenty minutes.
The twenty and thirty hour
batteries take approximately two weeks to become fully
charged. Tests have shown that after three weeks of charging,
the thirty-hour battery lasted fifty hours, dialing two phone
numbers every twenty minutes.
I ordered a 20 or 30 hour battery,
where is it?
The optional batteries are installed internally at the
factory, no user installation is necessary.
Data Capture Frequently Asked
Questions
Sending Email
I get errors when attempting to send emails. After
verifying all settings for your SMTP host such as Outgoing Port
and Authentication, make sure that your Anti-Virus software is
not blocking port 25 or in some other way preventing emails from
leaving your computer.
Communication
Frequently Asked Questions
PBX Compatibility
Yes, the Temperature Guard family of products work with
most PBX systems. If pauses are needed when dialing a phone
number, enter * to insert a 2 second delay. All phone number
can be up to 20 digits long. For example, if the Temperature
Guard needs to dial a 9 and then pause a couple of seconds to
access an outside line, the phone number must be entered as
follows:
9 *
68615555
(assume a local call and the
spaces are for clarity) |
